Refund Policy

Cancellation Policy for Helen's Sparkle Cleaning Services​

We understand that life can be unpredictable. If you need to cancel or reschedule a cleaning appointment, please call Helen's Sparkle Cleaning Services at least 24 hours before your scheduled cleaning. This helps us adjust our daily schedule effectively.

​

If we do not receive at least 24 hours' notice, a $40 cancellation fee will be charged to the credit card on file. A valid credit card is required to book any appointment.

​

This policy applies to all our services:

• Residential House Cleaning

• Commercial Cleaning

• Pre/Post-Construction Cleaning

• Move In/Out Cleaning

• Condo Association Cleaning​

If you have any questions, comments, or need to reschedule your cleaning, please call us at 613-709-2755. We appreciate your understanding and cooperation!